Last updated: October 30, 2026
Our service
These terms apply to the HighFree online store operated by YAEMART SHANGHAI CORPORATE. We offer home organization and display products for personal, household and other non-commercial shopping use. By using the store or placing an order, you agree to these terms, subject to non-waivable consumer rights.
Using the website
Provide accurate order and contact information. You must be able to enter a purchase agreement, or have appropriate adult authorization. Do not misuse the store, attempt unauthorized access, introduce harmful code, scrape or copy content unlawfully, infringe rights or submit fraudulent orders. We may suspend accounts or access for material misuse, while continuing to address valid existing orders and statutory rights.
Products, prices and order acceptance
Descriptions, included pieces, materials and dimensions are provided on product pages. Screen settings and lighting can affect appearance. Styling props are excluded unless expressly listed. Prices are in U.S. dollars and may change prospectively. Applicable sales tax and the total payable appear at checkout. An order acknowledgment confirms receipt; acceptance occurs when we confirm fulfillment. If we cannot fulfill an order because of availability, payment failure, shipping restrictions, an obvious error or suspected fraud, we will contact you and refund any collected amount for the canceled items. We do not change an accepted price without your agreement.
Shipping, returns and payment
Our Shipping Policy and Return and Refund Policy form part of these terms. Payment options actually available are displayed at checkout. Do not send payment details through email or a contact form. Orders ship within our stated U.S. service area.
Intellectual property and user content
HighFree brand content, site copy and store-owned materials are owned by YAEMART SHANGHAI CORPORATE or used with permission. Third-party rights remain with their owners. The supplied trademark certificate records U.S. registration No. 8,011,942 for the HIGHFREE stylized mark in Class 21. Do not use our marks or content in a misleading way. If you submit feedback, reviews or images, you retain ownership and grant us a non-exclusive license to use them for the purpose for which you submitted them, subject to your consent and applicable law. Do not submit unlawful, false or infringing material.
Website availability and responsibility
We take reasonable care in maintaining product information and the website, but interruptions and errors may occur. We may correct an error, explain its effect and offer an appropriate resolution. To the extent permitted by law, we are not liable for indirect or consequential losses from website use or events beyond our reasonable control. Nothing excludes liability for fraud, willful misconduct, legally required product obligations or rights that cannot be excluded. Applicable consumer protections take priority over conflicting terms.
Events beyond our control
Severe weather, carrier interruptions, natural disasters, outages and other events outside reasonable control may delay service. We will communicate material delays and work toward a reasonable solution. This provision does not remove a right to cancel or receive a refund when required by law.
Disputes and changes
Contact service@highfree.shop first so we can try to resolve a concern. If informal resolution fails, the parties may agree in writing to mediation or arbitration, without removing mandatory consumer rights or access to appropriate courts where required. These terms are governed by applicable law, including mandatory protections in the consumer’s jurisdiction. Changes apply prospectively when posted, with an updated date, and do not retroactively change accepted orders.
HighFree
Operated by YAEMART SHANGHAI CORPORATE
Room 602B, Floor 6, No. 370, Pudian Road, Pilot Free Trade Zone, Shanghai 200122, China
Email: service@highfree.shop
Customer service: Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT), excluding U.S. public holidays.