How can we help?
Email service@highfree.shop or use the contact form below for product, order, delivery, return or refund questions. Include your order number for order-related support. For a damaged or incorrect item, photos can help us understand the issue. Never include card numbers or passwords.
HighFree
Operated by YAEMART SHANGHAI CORPORATE
Room 602B, Floor 6, No. 370, Pudian Road, Pilot Free Trade Zone, Shanghai 200122, China
Email: service@highfree.shop
Customer service: Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT), excluding U.S. public holidays.
Returns
Contact us before mailing a return. We provide the approved return address after reviewing your request. The Shanghai business address above is for correspondence, not a return facility.
Contact us
How can we help?
Email service@highfree.shop or use the contact form below for product, order, delivery, return or refund questions. Include your order number for order-related support. For a damaged or incorrect item, photos can help us understand the issue. Never include card numbers or passwords.
HighFree
Operated by YAEMART SHANGHAI CORPORATE
Room 602B, Floor 6, No. 370, Pudian Road, Pilot Free Trade Zone, Shanghai 200122, China
Email: service@highfree.shop
Customer service: Monday–Friday, 9:00 AM–6:00 PM Pacific Time (PT), excluding U.S. public holidays.
Returns
Contact us before mailing a return. We provide the approved return address after reviewing your request. The Shanghai business address above is for correspondence, not a return facility.